Make and model
The name of your tub, plus a photo of the model label if easy to see.
Hot tub repairs · Liverpool & Wirral
Let’s get your hot tub working again.
Not heating, losing water or showing an error code? Arrange a visit from our local repair team. VAT and travel are included in the labour prices below.
£95 for the first hour · £60 per hour thereafter
- Local Liverpool engineers
- Jacuzzi®, HTL & other makes
- Advice from our showroom team
Tell us what’s happening
Common faults we can investigate.
Choose the closest match to start a WhatsApp message, or call if you’d rather talk it through.
Not heating
Cold water, slow heating or a falling temperature.
Losing water
A visible leak or a water level that keeps dropping.
Pump or jet problems
Unusual noise, low pressure or weak jets.
Error code on screen
A control-panel warning or a system shutdown.
Electrical fault
Tripping electrics or intermittent power.
Something else
Describe what has changed and when it started.
Help us understand the fault
A few details make the next step easier.
Send these on WhatsApp with a short description of the problem. You don’t need to know the cause.
What you can see
A photo of the display or error code, and any visible leak or affected area.
Your postcode
So we can confirm coverage and discuss an appointment.
If your hot tub is tripping the electrics Stop using it and contact us. Electrical faults need to be checked by an engineer before further use.
What happens next
A straightforward way to arrange a visit.
Tell us about your tub
Send your make, model and postcode. A photo helps us understand what you need.
Agree the next step
We confirm the service or repair assessment, the price and an available appointment.
We visit your hot tub
Our engineer carries out the agreed work and explains any findings or recommended next steps.
Local care. A real team to call.
Based in Liverpool, covering Merseyside, Wirral, Chester and surrounding areas. Share your postcode so we can confirm a visit to you.
Liverpool · Wirral · Chester · Southport · Widnes · Warrington · St Helens · Wigan · North Wales
Century Buildings, 15 Summers Road, Liverpool, L3 4BLMon–Fri 9am–4pm · Sat 9am–1pmVisit our Liverpool showroom
Your questions, answered.
Do you repair hot tubs bought elsewhere?
Yes. We work on out-of-warranty hot tubs and tubs not originally bought from Hot Tub Liverpool, including Jacuzzi®, HTL and other makes. Send the make and model so we can confirm how we can help.
Are replacement parts included?
Parts are charged separately from labour. We explain what is needed and confirm the cost before proceeding with the repair.
Can you diagnose the fault from a photo?
Photos, videos and error codes help us understand the problem and prepare for a visit. Some faults need an on-site assessment before the cause can be confirmed.
How soon can an engineer visit?
Call or message us with your postcode and fault details. Our team will confirm the next available appointment; a message alone does not book a visit.
Speak to your local team
Tell us what’s gone wrong.
Send your make, model, postcode and a photo or short video. Our team will help you arrange the right next step.
Call or message us to arrange a visit. Your appointment is confirmed by our team.
Email our teamOur team replies during showroom opening hours.